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Buy nowNo, this did not solve the problem. This "answer" is typical of QB. The answer references links that don't exist and skips important steps. It's like the person answering is using entirely different software. The videos referenced do not address my problem.
Here are some of the incorrect instructions in the answer:
"Go to the Banking menu then choose the For Review tab"
There is NO For Review tab under the Banking link. The tab is under the BOOKKEEPING link, then click Bank Transactions (which is also not under Banking), then click For Review.
"Select the Record Transfer option, then the transfer account. Click Record transfer once done."
An instruction is skipped here: Select the transaction.
Why am I clicking Record as Transfer? This is not a transfer. This is a deposit in payment of an invoice!
Which account am I transferring from? They money is not in QB yet.
Then I'm told click Record once done. Shouldn't that be Confirm?
Next instruction:
"If you can't find a match between the payment and the deposit, you'll have to receive the payment and deposit it to the correct bank."
WTF
Now the answer is referencing MATCHING and the "correct bank". Something is missing here. How did we get to Matching? Also, what is meant by Correct Bank? I am not matching or transferring between Banks.
I can't trust anything in this answer.
All I want is the CORRECT procedure to record a deposit made by check to my bank in payment of an invoice. The deposit has been downloaded from my bank account and QB wants me to confirm it. I want the correct invoice to be closed as Paid. And, I don't want the deposit to show up twice in my Balance Sheet.
How do I do that?
If the invoice payment comes through QB payments, everything runs smoothly. Why is it so difficult to pay an invoice with a check?