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Replying to:
FateCandylaneT
QuickBooks Team

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I wish you didn't have to go through all these hurdles when matching purchase orders (PO) to bills, JacStamato. Allow me to share some information about the issue you're having.

 

As I've tried to replicate it here using the QuickBooks Desktop (QBDT) 2023 version, I was able to see the PO on the Select Related Transaction lists even after or before entering the Item receipt. Before doing so, I turned on the Enhance Inventory Receiving (EIR) feature and did create a purchase order.

 

To ensure I've done your possible options, I did replicate your issue and concluded that:

 

  • If Bill is entered after I enter the item receipt, the PO will appear on the Select Related Transactions lists.
  • If the Bill is entered before I enter the item receipt, the PO will appear on the Select Related Transactions lists.

 

Thus, to help us narrow down the issue, we'd appreciate it if you could add screenshots to get more details on what's happening on your end. Also, this will help us further check what's causing the issue.

 

Additionally, since you've already done some troubleshooting steps and other workarounds, I'd suggest creating a dummy company file and following the exact process. Doing so will help us identify if there's data damage.

 

Please let us know what the results are so we can further provide you with the best possible solutions.

 

I'd be glad to hear more from you, JacStamato. Feel free to get back to this thread for any additional questions. Take care!

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