Thank you for joining the thread, @ReviveGardens.
I see how important is for the payment link to be shown in the invoice you've sent to your customer. Let me help you fix it.
Verifying and rebuilding your data is a good start when it comes to fixing transaction-related issues in QuickBooks Desktop.
To Verify Data:
- Choose Window at the top, then Close All.
- Choose File.
- Hit on Utilities.
- Click Verify Data.
To Rebuild Data:
- Choose File.
- Click on Utilities.
- Hit Rebuild Data.
- You will receive a warning message to back up your company file, press OK.
- Click OK when you get the message "Rebuild has completed".
Afterward, try to send an invoice to your email and check if the option to View and Pay Now button is available.
However, if the same issue occurs, I'd highly recommend reaching out to our live QuickBooks Desktop Support. They have the tools to help them pull up your account and check what is the root cause of your invoice issue.
To learn about the support package, there are certain issues that are free of charge regardless of the product. You can read through this article: Intuit QuickBooks Desktop & Point-of-Sale software support policies.
If additional assistance is needed with managing your invoices. Never hesitate to reply to this post. Take care!
