Hi there, @Loamnc.
I'm here to ensure that you can send an invoice with the template and details.
As mentioned by my peer above, the system defaults the content alignment with the left margin, and a setting to change it is unavailable.
Have you tried sending the email to other recipient? If so, I'd suggest accessing your QuickBooks Online account via a private window. This helps us determine if there's an issue with the browser.
Here are the keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
Once logged in, email an invoice. If the details are now aligned, let's clear the browser's cache. This removes its stored files to ensure the program performs efficiently.
Aside from private browsing, you can also use other supported browsers. They'll provide the best and most secure experience with QuickBooks.
Here are some articles that you can check anytime for additional reference about handling sales forms in QBO:
Please keep us posted on your progress in getting this issue resolved. It's always our priority to ensure you're able to send email invoices flawlessly.
