similar issues.

Melio takes money and does not send vendor payments.

Melio is not being held accountable and has little or no customer service.

why did Intuit choose this third party for on-line bill pa, after offering flawless service with direct connection to Bank of America for decades?

Intuit made the decision to offer Melio, and it was not the request of the Inuit Software users. Now the users are facing time consuming and potential left issues.

Please no canned answers or deferral to Melio/Bank of America customer service.