Melio is taking our money and not mailing checks to vendors.  There is no way to make Melio accountable for that service of on-line bill pay through Intuit software, yet they have taken our money, and it is with great effort to get them to return it.  Why? 

Yes, Intuit is liable as it unilaterally chose to the existing connect bill pay feature to Melio, not us users of Inuit software; it was not our choice to use Melio for the on-line bill pay as advertised and offered for decades by Intuit.

Why did Intuit stop using Bank of America (BofA) for direct on-line Bill Pay ?

Reply with very specific details please, without a canned answer or a deferral to Melio and BofA customer service; Intuit decided to use Melio, not us or Melio or BofA.