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Replying to:
wd6
Level 1

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I have the same problem with an invoice not being delivered to a Gmail address that passed a validator test and confirmed it exists.

 

"Bounced" does not tell what kind of problem it is, which would allow a conclusion on who can do something about it.

 

There are over 40 different error codes that can come back from a mail server.

https://support.google.com/a/answer/3726730?hl=en

 

Some of these errors can be addressed ONLY by QB.

Some of these errors can be addressed ONLY by QB and Google/Gmail.

Some of these errors can be addressed by the QB user.

Some of these errors can be addressed by the QB user and its customer.

 

CC: @CRH2488@khoyt, and @kmaitl541

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