Pretty sad that QBO even sorts the items when printing and/or generating a pdf.

Why?

For what reason?

When we build an invoice and input data into it, that is the way that we would like the data to appear when being sent to our customers. I have sent many support requests in for this item. No response. Ever. I might as well keep building my invoices in excel. They have been able to sort since 1997 IIRC.