It's our priority to ensure that you'll be using the correct due date in the invoice, jbmcall.
Let's perform some basic troubleshooting steps to make sure the issue isn’t browser-related. It’s possible that local internet cache files are the reason for this unexpected behavior.
Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Once in, try copying the invoice again. If it works, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.
Please feel free to read these hand articles for your reference about managing your invoices:
Keep me posted if you need further assistance in managing your invoices. We're always here to lend a helping hand. Wishing you and your business continued success. Have a wonderful day!
