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Replying to:
Candice C
QuickBooks Team

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Hey there, @office-fireprote

 

Thanks for coming back and giving us more information about your problem. 

 

Right now, you're trying to match the bank transaction to the individual invoice payments, which won't work. The reason being is because the deposit is comprised of more than more payment. You'll need to lump them together in QuickBooks Online first. 

 

However, let's try the instructions listed in this guide to link a bank deposit to an invoice to help you out and get this squared away.

 

Keep us updated on how it goes with these steps. I'm only a post away if you need me again. Take care! 

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