Hi, scaliguri. I understand that dealing with the same issue can be troublesome. Let me ensure you'll get the right support.

I recommend contacting our QuickBooks Support team so they can investigate this further and open a ticket for this matter. You can follow the steps provided by my colleague above.

Meanwhile, you may consider sending the report manually via Excel or PDF files.

I've got your back if you need more with your reports in QuickBooks. Just let me know in the comment section so I can assist you.