Hi there, @Superlative Wrap.
I'm here to help share insights about getting a signature from customers for invoices in QuickBooks Online using the mobile app.
I wanted to make sure I've got you on the same page and I found out that the feature to get signatures for invoices is not available for the Simple Start plan. For now, we may need to upgrade your plan to use the such feature: Upgrade your QuickBooks Online Subscription.
While the option is only available for customers with a plan in Plus and Advance subscription, I recommend getting in touch and letting our product developers know about this request by sending feedback. I'll show you how.
- Go to the Gear icon.
- Under Profile, select Feedback.
- Describe how getting the signature for invoices is helping your business grow while using QuickBooks.
- Select Next.
- Click Skip and send message.
I also recommend you to visit our QuickBooks Online Blog instead. This way, you can view the latest updates in QuickBooks.
For future reference, I've also included this article, which includes a video on recording payments: How to Record Customer Payments in the QuickBooks Mobile App.
Leave a comment below if you have any other issues or concerns, and I'll get back to you as soon as possible. I'm always here to help. Have a good one!
