Hi there, CindyPelletier.
Allow me to provide an update about removing the Ref. field in the account register.
I understand how important your account register is. Currently, the option to remove the info in the transaction's Ref. No. the field is still not available. As a workaround, you can only edit or change the number in a transaction.
Our Product Development team is continuously improving QuickBooks Online. I recommend submitting feedback. You can check the progress of the requested feature in our feedback forums.
To learn more about managing your transactions in your register, you can check these articles:
I'm only a few clicks away if you need further assistance with managing your transaction in QBO. I'm always here to help.
