I have read each post in this thread thoroughly and here is what I have tried so far:

- I changed my settings to Track expenses and items by customer AND Track billable expenses and items as income (in multiple accounts)

- I cleared my cache

- I set my settings in google chrome to allow pop ups on QBO

I did not:

"click on the little clock button next to the Template Type in the second bar from the top"

because I don't see that anything like that

still once I create a new invoice and enter the customer's name from the drop down, the add expenses to invoice window is not popping up on the right hand side. all that appears there is a panel of edit options including customization, payment options, design, and automation. when I x out of that window, it leaves me with just my invoice centered in the screen with nothing on either side.

please help me!!!

i need to bill these customers for all the supplies we purchased for the job.