I cannot agree more.  I am seriously contemplating jumping ship to another cloud accounting system, because QBO seems focused on creating features that they can monetize or add subscription fees to rather that make the core features useful to a business.  No Project Address?  Really!!!!?  Come on QBO what is the deal?  Sales tax cannot even apply accurately if the project is in a different county let alone state.  How many times does the wrong shipto address or reference go on our template forms to a customer that causes delays in us getting our orders, invoices and purchases processed.  This has gone on far to long.  You want me to consider the bells and whistles you offer at added price?  Then get the nuts and bolts of the system working good first.  You guys were the best by a large margin 10 years back.  That margin is shrinking as you lose focus.  Get the your focus back on small business operations over small business monetization and you can be the leader you have been and still should be.  Quit making us to work arounds for things that "Free Apps" can do.