Let's make sure you'll be able to dispute the claim from your employees, grav2012.
Sick Pay is paid to employees who are unable to work because of illness. However, there are various guidelines for an employee to get paid. I recommend reaching out to our support team so they can take look and check if your employees are eligible for such benefits.
- Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
- When asked by the bot, enter your payroll concern.
- Select I still need a human, then proceed with Contact us or Get help from a human.
- Choose either Chat or Callback.
In addition, QuickBooks Online (QBO) has several reports that you use to view your employees' data. Learn how to access these reports for your reference: Run Payroll Reports In QuickBooks Online.
Reach out to us if you have any concerns with your employees' benefits. We're always right here to help.
