Who wrote this? This response shows doesn't even understand your customers' issues.  First, I state I have a client who is an HOA. Obviously I am an accountant.  I don't need quickbooks lessons; I actually train my client's onsite staff in Quickbooks.  Read what this string is about.  It's about Quickbooks Payments requiring payments to be attached to individual invoices and not statements. I added to the conversation by pointing out, since Quickbooks Payments gives total control as to how online payments are applied and creates a documented reciept to which invoice they choose to pay, it puts Quickbook's client companies in jepordy in legal proceedings if they rely on stated policy to apply all payments to oldest invoices first, as well as extends over 90 accounts further aged out when customer pays the current invoice and leaves the old invoices unpaid.  The lack of even being able to comprehend Quickbooks clients needs speaks volumes.