Hello there, @MaryBethP.
I can see the urgency of getting this resolved. I also want to get this fixed as much as you do. For now, let me share an update regarding this issue.
I've checked here and as per the update provided, being able to share reports with new users is currently unavailable in QuickBooks Online. We're unable to provide the exact time frame for when this will be integrated into our program. Though we receive a lot of feature requests, our developers are closely reviewing any added features in QBO to avoid errors once they're released in the system.
With this, I recommend you also send your feedback to our Product Developers. Here's how:
- Go to the Gear icon, and tap Feedback under Profile.
- Enter your comments and product suggestions then select Next.
- You'll be provided a list of suggested Help articles related to your comment. You can read through or Skip and send message.
- From the drop-down, choose a category then select Send message.
In the meantime, you can follow the workaround above provided by my colleague @RenjolynC. Rest assured that updates of this feature will be released once available.
Additionally, you may read through this article to know more about managing users in QuickBooks Online: Add and manage users.
You can always get back and find me here whenever you need help with reports. I'll be around to assist. Have a great day!
