I just started using qbo essentials and they seem to always want you upgrade to a more expense plan.  I asked that they do the same for payment receipt as they have for sales receipt.  Seems like the procedure is in place since you can make a new sales receipt.  This company is not the only one that does not listen to their customers requesting change.  I have another organization [removed] that I have been asking that they add the middle name/initial to a report for 3 years.  Nothing has been done except they created a new report and left the Game Time out of the report and still no middle name.