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Replying to:
JamaicaA
QuickBooks Team

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I appreciate you initiating to review your Preferences, @lloving.

 

I can see how important it is to your business to be able to run Financial Exchange report. I’ll provide further troubleshooting steps to help fix the errors you encountered.

 

The Status code 3140: There is an invalid reference to QuickBooks AR Account "###### - #########" happens if accounts are not mapped properly in Point of Sale. The error you received specifies the incorrect setting. Therefore, you’ll need to make sure that you’re A/R account is mapped correctly.

 

Since you’ve already gone through your Preferences, it’s possible that you’re experiencing data integrity issue. To fix this, let’s start with verifying and rebuilding your data. This process scans your company files for errors or data damage.

 

Here’s how:

 

  1. Go to the File then Utilities. Select Verify Data.
  2. Wait for it to load.
  3. Click File again, Utilities, then Rebuild Data.
  4. Press OK when you get the message "Rebuild has completed".

 

For other damage troubleshooting steps for Windows, feel free to check out this article: Verify and Rebuild Data in QuickBooks Desktop.

 

If you get the same result after running those troubleshooting steps, I suggest proceeding to the Solution 2: Repair your company file using QuickBooks File Doctor on this article: Fix data damage on your QuickBooks Desktop company file.

 

If you still get the same result after performing these processes, you can reach out to our payments support team for further assistance regarding this issue. Check out this reference to connect with us easily: Contact Payments and learn support hours.

 

If there's anything else that I can help you with aside from financial exchange error, please hit the Reply button below. I'll be here to lend a hand. Stay safe.

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