@ahcproductions QBO has two articles about chargebacks and NSF payme ts and the steps are correct. I'm using the slowest airport wifi right now so I can't post the links. Do a search: "QBO NSF or chargebacks" and you'll get the lonk to the articles. It's a straightforward process; easy to follow.

They've had those articles available for years,  so it doesn't make sense that when you resolve the NSF issue, the alert doesn't go away, and can't be turned off by the user. 

The alert doesn't affect the quality of your books (if you've properly addressed rhe NSF issue), it's just annoying that we can't delete the alert when the issue is resolved. It's the equivalent of Oulook constantly telling you there's unread messages, when you know there are not. It doesn't affect your email Inbox, but the false alert is annoying.