Let me guide you to the right support to remove the red alert showing in your account, @ahcproductions.
Since you've done the necessary steps but still shows the red alert notification, I suggest contacting our support team directly. They have the tools to check your account in a safe environment, and they can help find the root cause of your issue and provide a fix.
Here's how to reach them:
- Sign in to your QuickBooks Online company.
- Select the Help (?) menu.
- Choose the Assistant tab.
- Click the Talk to a human option.
- Select Get help from a human.
- Click either Chat with us or Have us call you button.
I've added these articles to help you manage invoices and other sales transactions in QBO:
Keep me posted if you have other questions about the red alert showing in your QBO account. I'm always here to help. Stay safe always.
