Thanks for letting us know about your concern in this thread, @Fazil94.
I've checked our records and couldn't find any active reports about the credit memo being over-applied.
In your case, we can run the Verify and Rebuild Data tool to help us identify the most commonly known data issues within a company file.
Here's how:
- From the File menu, click on Utilities.
- Select Verify Data.
QuickBooks may detect problems with your dat. If there's none, no further action is needed. However, if a specific error message appears, you can search that out in our Articles hub.
Once done, run the rebuild utility:
- From the File menu, click on Utilities.
- Select Rebuild Data.
After that, close and re-open the company file. Then, log in as the company Admin. That should help get past the hurdle you're experiencing.
For a more detailed instructions, see thi article: Verify and Rebuild Data in QuickBooks Desktop.
Feel free to come by again and post some more of your experience and cocnerns. We're always around to help.
