Thanks for joining this thread, @HandsFree.

I recognize the significance of sending an ACH authorization form to your company in order to obtain legal authorization to transfer funds electronically between a payor and a payee for bank-to-bank transfers.

Upon checking our database, the investigation process is still ongoing. Rest assured, our Engineering Team is looking into it and working to implement a permanent solution to fix the link's accessibility.

To get you in the loop on the latest updates on the issue, I encourage you to contact our Customer Care Team if you haven't already. This way, you'll be added to the list of affected users and will be notified via email once it's fixed.

In the meantime, I suggest finding an Authorization form for the ACH agreement outside of QuickBooks Online.

Additionally, check out this article for further information about Autopay, including instructions on how to configure the capability for both card and ACH transactions: Set up Autopay for recurring invoices in QuickBooks Online.

I appreciate your continued patience while we're working on a permanent solution. Please know I'm only a post away if you have any other QuickBooks-related questions. Keep safe!