@JamesAndrewM 

Hey James, 

I hope this comes as a suggestion, but I feel you should have read the whole thread prior to responding.  Our issue is that we cannot get through to anyone with Melio.  I tried calling, they never answer, the chat never connects to a person who can help - I feel it is always a bot on the other end and emailing them tasks forever if they respond at all. 

The reason I am asking if you read the thread was due to your response being given prior by another rep for QB.  What you suggested is not working.  Hence why we keep asking for help.  

For those who want help, here is how I got it.  I reached out to the office of the president for Quickbooks.  Feel free to do the same everyone.

https://www.elliott.org/company-contacts/intuit/

Executive Contacts

Primary Contact
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Chief Customer Success Officer
2700 Coast Ave
Mountain View, CA 94043
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Senior Vice President, Chief Customer Success Officer
2700 Coast Ave
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Chief Executive
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2700 Coast Ave
Mountain View, CA 94043
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