Hi there, @daisy.
I appreciate you for connecting with us here. Know that this isn't the kind of experience we want you to have. Let me guide you to the best way to contact the right person to get the help you need.
They have the tools to pull up your account which is needed in investigating the cause of the issue.
Be informed, that due to the high volume of calls and chat requests, the waiting time can reach up to 35 to 45 mins. Rest assured, you'll be taken care of immediately once you can get hold of a live person.
To speak with one of our experts from QuickBooks Online Support. Please follow the steps below to contact support:
- Sign in to your QuickBooks Online company. Click Help (?).
- Choose either tab to get started: Assistant or Talk to a human.
- Search or select Contact Us.
- Start a chat with a support expert.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.
You can visit this article to know good bookkeeping practices: Enter expenses, pay bills, write checks, and manage suppliers.
Feel free to drop by the Community whenever you have further concerns regarding your web integration. Stay safe!
