I can share some information about the Task menu, @kmaitl541.
Currently, the Task menu is available in QuickBooks Online Advanced. It'll let you add tasks to your team on what work needs to get done and when. For more information about creating and assigning tasks, check out this article: Add and review tasks for your team in the Task menu. You may consider upgrading your current subscription to get this feature from your Account and Settings.
About undelivered invoice emails, @CRH2488, @khoyt, and @kmaitl541, we have an ongoing issue with it. Our Product Engineering team is already aware of this and is now working on a fix. In the meantime, I suggest contacting our Customer Support Team, so you'll be added to the list of affected users and receive an email notification once we resolve the issue.
You can reach them by going to the Help icon at the top right of the account. Then, let them add you to Investigation No. 71760.
Follow the steps below:
- Go to the Help icon to connect to a live support agent.
- Provide us with some information about your concern.
- Select the Contact Us button and provide some details about this concern, then on the Let's talk button.
- You'll now be provided options about connecting to our Customer Support.
Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.
Here are some of the troubleshooting steps you can perform if your customers are not receiving your invoices, sales forms, or reports via email: Troubleshoot if customers aren't receiving emails from QuickBooks Online.
In the meantime, you can save your invoice as a PDF and send it via email through your business or other email address.
I'm always here if you have questions about our Tasks menu or invoices in QuickBooks Online. Just let me know by leaving a reply below. Keep safe, and have a wonderful day!
