Hi LeizyIM,

Based on what I am reading and watching in the Help section, the automatic matching of deposits is 2-step: matching a processed payment to an invoice and categorizing the matching bank deposit. However, the 2nd step is not happening, leaving all the bank deposits in the feed. No matter whom I get on the phone line at support, nobody knows how to help me. This has been going on for months rendering both QBO and QB payments useless. Do you have suggestions on how to make it work or at least fix the pre-existing harm? Thank you!