Hi there, Littlev2.

Since the report you tried to run does not contain any data, I recommend to customize the date before running the report. This way, you can verify if that report had entries that were entered on that date.

Here's how:

1. On the left panel of your QuickBooks Online account, click Reports.
2. In the search box, type and click the specific account you want to run.

3. Below the report period, click the dropdown arrow in the box and select Custom, then change the dates you want to run a report. You can also click Customize on the right side if you want to specify other information.

      Note: Customizing reports will depend on what kind of report you will run because it's different when you run reports for vendors and customers.

4. Click the Run report.

If the error still appears,  I recommend logging in to your QuickBooks account using a private browser. 

Use these keyboard shortcuts based on the browser you're using.
 

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N
   

There are also times the cached data in QuickBooks can cause unexpected issues. A regular browser will continuously overwrite itself and won't remove history unless manually done. You can click this article to learn the steps on how to clear cache and cookies to fix issues when using QuickBooks Online.

If you want to learn which reports are available for your QuickBooks Online version, you can read through this article: Reports included in your QuickBooks Online subscription.

Feel free to reach out again if you have any clarifications on the reports. We'll be happy to help. Have a good day.