Hello there, @Chelsey2.
I understand how you wanted the feature to get added to QuickBooks Online (QBO). It will benefit most business owners who want to ensure that the receipts' message matches their preferences.
Rest assured that our product engineers are diligently working to comprehend what business owners demands. That said, I also encourage you to send your feedback on having the option to customize payment receipt messages sent to your customers. The more requests it gets, the higher they will add it to future enhancements.
Here's how you can submit them:
- Go to the Gear icon.
- Select Feedback.
- Enter a brief description of your product suggestion.
- Click Next to submit feedback.
We regularly take your suggestions into account while updating our products. In this, you can track the progress of your feature request in our Feedback forum. The more requests we get for it, the more likely we'll include it in future updates.
I'd gladly assist your further, Chelsey2. Should you have more questions about payment receipts, please don't hesitate to post them here. Have a good one!
