Thank you for joining this thread, Derek Ro.
I see that many users, like you, want to automatically charge customers for the convenience fee. Adding this feature to the program can help you save time and money. I still recommend sending feedback on this one directly to our product engineers for inclusion in future enhancements. Follow the steps below to submit your product suggestions:
- Tap the Gear icon in the upper right and choose Feedback under Profile.
- This will open a window where you can enter your suggestions.
- Make sure to key in your feedback in the field box.
- Click Next to submit it.
Meanwhile, I recommend manually adding the fees to the sales form as suggested by my peers. If there are any outstanding invoices, you can charge late fees to your clients. This reference will walk you through the process: Apply late fees to overdue invoices automatically in QuickBooks Online.
In addition, you can utilize our online resources to help you efficiently handle your company's income, and sales transactions.
Keep me posted if you require further assistance in handling any customer-related tasks. I'd be glad to lend a helping hand. Have a good one.
