Thanks.  I know how to upgrade but my clients don't want to pay an extra $300 per year to get one report that we use just a few times a year.  I will go the "long way" around and figure out what I need to know manually.

And my main comment/feedback is NOT for the Development team.....it is for the Support team.  YOU guys need to change how you respond to people looking for help.  My frustration was mainly with the fact that it was never mentioned that I might need a certain version of QBO to get that report.  If you reference features which are only available on certain versions, you should state that.  It would reduce the frustration level of your customers a lot.