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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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hlg2482
Level 1

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We are using Quickbooks online.

We send reminder emails to our customers when they have not paid an invoice.

If the invoice is dated 10/11/22 and they have made a payment on 10/20/22 the account summary will show the balance as of 10/11 which does not include any payments after 10/11.  Customers are confused thinking they still owe money.

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