Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Kevin_C
Moderator

Reply to message

Thanks for chiming in on this thread, @tesaccts1.

 

It's great to see you here in the Community forum. I'll share some insight about how capturing signatures works in QuickBooks Online (QBO) mobile app.

 

Once you capture signatures for your invoices or estimates, they will automatically be embedded in that transaction. See the image below for what it should look like from an invoice in the QBO mobile app.

image.png

 

On the other hand, you will see the captured signature as an attachment if you're viewing it from a web browser. See the image below:

image_720.png

 

However, if you're referring to whether it will be embedded into the invoice when you send it to your customers, then you're correct that it will be separated from that transaction.

 

If this isn't the case, can you please send a screenshot of what it looks like on your end?

 

In addition to this, feel free to bookmark this article in your browser for future reference: Fix common errors in the QuickBooks Online mobile app for Android. It provides solutions for sign-in problems, upgrades issues, and Google Play charge concerns.

 

The Community is always open if you have other questions while working with your QBO account. I'll be around to help. Stay safe!

Need to get in touch?

Contact us