Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
GebelAlainaM
QuickBooks Team

Reply to message

Hello there, queen. I know how important this feature be fixed as soon as possible and your patience will be highly appreciated. I'm here to help you. 

I've checked our resources and verified there are open cases related to your Yahoo concern. If you've already tried the suggested troubleshooting steps provided by my colleagues above.

I'd suggest reaching out to our QuickBooks Desktop Support Team. This way, they can securely look into your account setup and provide a workaround. Also, they can investigate further about the issue since there are already open cases with generating passwords feature for Yahoo. Here's how:
 

  1. Click Help at the top menu bar, then select QuickBooks Desktop Help.
  2. Select Contact us and then enter that you get Reminder prompts and Continue.
  3. Then choose either to Message an Agent or Talk to a Specialist.
     

Please check out this article for QuickBooks support hours: Contact QuickBooks Desktop Support.

You may also refer to the following articles on how to manage your email services and fix your password concerns:
 

If you have any other QuickBooks-related concerns. I'll be around. Have a good one!

Need to get in touch?

Contact us