Hello there, @death345!
I appreciate you for trying all of the steps suggested by my colleagues. However, we have received reports that matched transactions are not showing as cleared on the reconcile screen. Our engineers are working to fix this.
I recommend contacting QuickBooks Online Support to be added to the list of affected users. Here's how:
- Sign in to your QuickBooks Online company. Click Help (?).
- Choose either tab to get started: Assistant or Talk to human.
- Search Contact Us.
- Start a chat with a support expert.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT.
If you need detailed instructions on how to match your bank transactions with QuickBooks, please see this article: Reconcile an account in QuickBooks Online.
Please get back to us if you need further assistance about reconciliation.
