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Replying to:
GebelAlainaM
QuickBooks Team

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Thank you for getting back to us on the Community page, @sbanning. I understand the urgency of resolving this concern. I'm here to add some information about the Sales tax liability report on a cash basis.

Regarding the credit that was included on your report is ideally how QuickBooks works with credits being applied to sales transactions. So once you applied the credit to an invoice it will automatically mark it as paid. This is also a possible reason why it shows on your Sales tax liability report on a cash basis.

Moreover, with regard to the negative amount showing on your taxable sales column. This is caused by non-taxable sales being more than the total sales. This is possible when the transactions have discount lines (which are negative amounts) that are not taxable. You can refer to your accountant to correct the total of your sales tax or you may reach out again to our Technical support team. That way, they can check into your account in a secure manner and will investigate further about the issue.

I've added the following article for more information about the Sales Tax Liability Report:
 

Feel free to post a reply if you need more help managing your sales tax transactions or sales tax reports. I'll get back to you as soon as possible. Take care!

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