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Thanks for joining this thread, kasneary.
Either Business or Accountant view/mode, the option to create an adjusting journal entry (JE) is unavailable in QuickBooks Online Plus.
This feature is only available in the QuickBooks Online Accountant version. See the sample screenshot below.
As a workaround, I'd suggest adjusting your entries using the regular JE form.
We can go through this article to know more about how adjusting journal entry works: Make adjusting journal entries in QuickBooks Online Accountant. You might consider upgrading your QuickBooks Online plan.
Additionally, we can read through this article: Enter an adjusting entry for a reconciliation in QuickBooks Online. We can find tips on how we can ensure the accuracy of our financial records in QuickBooks.
Should you have any other journal entry questions, please let me know. I'd be happy to provide additional assistance, kasneary. Have a good one.