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Anonymous
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Good day, @Brooke2,

 

Thanks for joining the conversation. I can help you locate the Import Style preference.

 

Yes. You can access this feature in the QuickBooks Labs page of your QuickBooks Online Accountant account. Let me guide you through the steps:

 

  1. On your QBOA account, click the Gear icon.
  2. Select QuickBooks Labs under Settings.
  3. Scroll down and locate Import Style.
  4. Click the slider button to turn on the preference.
    labs.PNG
  5. Click Done.

 

If you're still not seeing the Import Style preference, let's try doing this in a private browser. Use these keyboard shortcuts:

 

Google Chrome: press Ctrl Shift N  
Mozilla Firefox: press Ctrl Shift P
Internet Explorer: press Ctrl Shift P
Safari: press Command Shift N

 

If you can complete the steps in the private browser, you can shift back to your regular browser (Ctrl N) and clear its cache. In case private browsing fails, let's try switching to a different browser. I need to check if the browser settings is causing the error to appear.

 

Please let me know how it goes. I'm always around to help whenever you needed me. All the best!

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