I appreciate you for detailing your experience with undeliverable invoices in QuickBooks Online (QBO), @mdjd.
Let me route you to the best support who can further investigate what's causing your invoices to get undelivered and shows a conflicting status in QuickBooks Online (QBO).
We'll need to collect some personal information to pull up your account and further investigate the cause of your invoice error. With this, I encourage you to reach out to our QuickBooks Support team. They can create a case to initiate an investigation and guide you with a fix. To do this, here's how:
- Sign in to your QBO company.
- Go to the Help (?) menu.
- Select the Search tab.
- Click the Contact Us button.
- Enter a brief description of your concern in the What can we help you with? field.
- Select Continue.
- Choose a way to connect with us (Send a message or Get a callback).
In the meantime, you may want to check out one of our Help pages as your reference to guide you in managing, organizing, and sending invoices using QBO: Invoices and payments help for QuickBooks Online.
Let me know if you have other concerns about managing invoices and income transactions in QBO. I'll gladly help. Take care, @mdjd.
