Hello there. I'd like to verify some information to help you with the fixes.
The exact report that would show when an invoice was emailed to your customer is currently unavailable if you're using QuickBooks Desktop. As an alternative, you can access your email provider's Sent folder and see the information there.
You can also use QuickBooks' Transaction History reports to view more information about the sent sales forms. The specific instructions are in Rasa-reply LilaM's to this topic.
On the other hand, if you're using QuickBooks Online, you can access the past data by using the Audit log. This is how:
- Click on the Gear icon and hit Audit Log.
- Locate the transaction, go to the History column, and select View.
- Then hit the black arrow next to the Date and time of history.
See these handy links about handling sales forms in QuickBooks:
Don't hesitate to comment back if you need any more help with this matter or with QuickBooks as a whole. We're always here to back you up. Keep safe!
