Thank you, JoeAlouf, for taking the time to respond!  I replied back through my email, but I don't see it here.  I have hundreds of customers and some have several emails in their customer details.  These come up automatically when I create an invoice.  No problem there.  My question:  how can I include CC and BCC emails in the customer details so that they too come up automatically?  I do NOT want to have to type them into every invoice.  I would like QB online to just tell me that it is impossible.  I notice that the QB moderator just keeps telling me how to put emails into my customer details.  That isn't my question.  Getting frustrated.  Again, thank you for responding.