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CleverFoxOnline
Level 1

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I think if this user is anything like me...they are trying to create an invoice (or estimate) to send to the customer in order to REQUEST a deposit. I have read many articles that graze over this detail. I understand that the general process is:

 

• Select + New. Then select Estimate.
• Select + Add customer and select your customer from the ▼ drop-down.
• Select + Add product or service.
• Then, in the Product or service field, select the ▼ drop-down and choose your product or service.
• Then add the rate, if needed.
• To request a deposit, select + Request a deposit.
• Then enter the Amount.
• The payment methods for the deposit will display in the Ways to Pay section.
• To edit, turn on/off the switches under Payment methods.
• When you're done, select Email to save and send the Estimate to your customer.

The problem I have with the general instructions above is the step in RED that has zero context as I cannot find "+ Request a deposit" anywhere on my estimate or invoice screen. Kinda the reason I would need instructions. If it were on the screen...I would be able to "select it"

Please help. Again, not trying to APPLY a deposit. I'm trying to send an invoice or estimate that requires a deposit before work can begin. Thank you.

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