Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
KHar
Level 2

Reply to message

Thanks again for trying to help.  Much appreciated!

I don't ever post on these types of forums, because I see the difficulties in communication, and invariably folks get short with each other.  So I’ll try and go along for a bit, and hope you will also.

 

You said: "Oh, so Find works fine then?  I didn't get that from your initial post because you wrote, "Therefore, I can'tsearch for anything that does not include that account.."  Can't generally means something is blocking you from continuing." 

You didn't read far enough along- please note that I then stated: "Because of this, I must do a "Reset" before I can make a search”

I hope now you can see that FIND works but it is aggravating because it sometimes opens with a filter already populated, requiring me to reset it before I can use the FIND function.  So therefore, FIND works, but it does not work FINE! :)

Then you state this:” it may be context sensitive, depending on the active window, the way other features are in QuickBooks. That's what I'd guess, except you asserted "Find Function retains old filters" , which find doesn't do. 

 

The problem is that that is exactly what FIND is doing.  Note that is is inconsistent... as I recall, the only filter that has been problematic is the account filter- none of the other ones, such as Name or Number or Transaction Type have ever stayed populated.  

A last comment- I can't stand open windows, and I never ever work with more than 2 open and only then if I have to tab back and forth.  The suggestion to check for open windows is a good one, but alas it is not a culprit.  Since I posted earlier, I've backed up and closed/re-opend QB so it's fine for the moment, and there won't be any way to troubleshoot until the glitch re-appears, I expect.  Perhaps some others might chime in if they understand the problem and have ever experienced it.

Need to get in touch?

Contact us