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Angelyn_T
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I appreciate you for reaching out, @parkcitybackflow. I have some steps for you to get an email notification for the paid invoice. I'm glad to share them with you today.

 

When processing payments, you should receive an email notification within 1 hour after your client paid the invoice. If not, it's possible that:

 

  • It's moved to your Spam or Junk folder.
  • You use a custom email domain (johndoe@mycompany.com) or an email client (Thunderbird, AOL, Outlook, Exchange).
  • Your internet service blocks the QuickBooks Payments email address.

 

To narrow down the result, you can check your email folders and add QuickBooks Payments to your contacts to ensure that you receive emails from QuickBooks Payments. You can check out this article for information: Unable to receive Intuit email from QuickBooks Payments.

 

Once you get a notification about your invoice payment, you can check your bank to see the amount. Funds are added depending on your bank's deposit speed. You can learn more about this from this article: Find out when QuickBooks Payments deposits customer payments.

 

 Let me know in the comment section below if you have any other questions about your payment transactions. I'm always here to help. Have a good one!

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