Hello, rmctu1.
I appreciate you taking your precious time following the steps to resolve the issue. I can redirect you to one of our expert customer support teams. They have the tools to pull up and screen share with you to help you with moving items from uploading and reviewing bills to receipt management.
Here's how to get in contact with them:
- Open QuickBooks.
- Go to Help.
- Select QuickBooks Desktop Help.
- Click on the Contact us link and choose a topic.
- Enter your account information and click on Submit.
- Choose a way to connect with us.
You may also refer to this article to check our support hours: Contact QuickBooks Desktop support.
I've also added these articles on how to review, edit, and match them in the Receipt Management window and reviewing uploaded bills and receipts in QBDT:
Please keep in touch if there's anything else I can do to help you succeed with QuickBooks. I've got your back. Have a great day!
