Hello there, @jwc24.
I realize you're devoting a lot of time and effort to finding a solution to your problem. This isn’t the kind of impression we want you to have. I can help address your concern about managing your invoices.
We recognize that adding the project name or sub-customer saves time and benefits you and your business. However, this option is currently unavailable in QuickBooks Online (QBO). I recommend sending your feedback to our Product Development Team. So they can review and determine what features to add for future product enhancements.
Here's how:
- Go to the Gear icon and choose Feedback.
- Enter your feedback Suggestion.
- Press Next.
We always take your feedback into consideration when updating the product.
The more requests this gets, the more likely it'll be part of future enhancements. We always value customers who are keen to give us their feedback. I'll follow up with our management group so they can devise the best plan of action to enhance QuickBooks.
You can check this article on how to customize sales forms as a future reference: Customize invoices, estimates, and sales receipts in QuickBooks Online.
I appreciate your patience as we work through this. Please let me know if there's anything else I can do for you regarding your invoices. I'll be around to help you out.
