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Buy nowHi. I have a similar question regarding invoice printing. Why is it an invoice does not provide prior payments? Everytime I receive a retainer or a client wants me to carry their payment(s) forward, the invoice does not reflect the payments when printed. It reflects the prior amounts paid and the balance due on the invoice. However, when you print, all it shows is the total balance due for the invoice. In the past, I have been e-mailing clients their invoice and also a customer statement since that is the only document that will reflect the correct balance due.