Thanks for getting back to this thread, @Jonnybegood. Let me chime in and provide some insights about deposits.
If the received payment is deposited to the undeposited funds, then we have to create a deposit manually.
Here's how:
- Click + New.
- Choose Bank Deposit.
- From the Account ▼ dropdown, select the account you want to put the money into.
- Click the checkbox for each transaction you want to combine.
- Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
- Choose Save and close or Save and new.
Once done, go to the Banking page to match the bank deposit to your bank transaction.
Otherwise, if the received payment is deposited into your bank register, we need to match the payment to your bank transaction. For additional information on the process, please check out this article: Categorize and match online bank transactions in QuickBooks Online.
Additionally, I've attach an article to learn how to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.
Feel free to leave a comment below if you have further concern about handling your banking deposit in QuickBooks. I'll be happy to help. Keep safe!
