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Buy nowHi PacificInterlude,
I appreciate you for posting your concern on this thread.
Since you're still unable to see the American Express account you're trying to link, I'd suggest sending a request to your bank. Let me guide you with these steps:
In the meantime, you can add the transactions manually. I've added this reference as your guide: Manually add transactions in QuickBooks Self-Employed.
Feel free to browse these links as additional resources for managing banking-related topics:
You can always post again if you have concerns. Keep safe!